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Vision & Culture

Expicient Inc. is a global omni-channel software products and services firm. We have served top retail, logistics and distribution clients in USA, Canada, UK, Malaysia, the Middle East and India. Our client services team is laser focused on meeting and exceeding customer expectations and providing value. Our team specializes in crafting creative solutions and building products that provide solid ROI right from the start.

Our Vision is “To become trusted advisors delivering best-in-class Omni-channel commerce solutions.”

Our Mission is to CARE.

We CARE deeply about our 3 C’s:

  • Our Customers
    We are obsessed about adding value for our customers and becoming trusted advisors to them. They are the reason we exist and it’s our business to take CARE of them, every day.
  • Our Colleagues
    Our colleagues are the ones that make our clients and us successful. They are the reason why we love coming to work each day. We’re going to make every effort to really CARE for them.
  • Our Communities
    While our work is important and our achievements fulfilling, we also want to make a meaningful difference in the communities that we live and work in.

We CARE by being:

  • Collaborative
    We will be collaborative and work effectively in teams with our clients, our fellow co-workers, and our partners.
  • Agile
    We will value our time as well that of others. We will make every effort to be flexible & responsive in our client service approach and deliver in a timely manner.
  • Results oriented
    We will do our fact-finding, find innovative solutions & deliver results consistently, and with high quality each and every time. We will step up to take accountability for our work.
  • Experts
    We will be known for our expertise in Omni-channel commerce. We will invest in learning and building methodologies, tools & frameworks that help deepen our knowledge.

Our Values:

  • We lead by example
    At all levels we act in a way that exemplifies what we expect of each other and our member firms’ clients, or our partners.
  • We work together, globally
    We bring out the best in each other and create strong and successful working relationships across the globe as “One-Firm.”
  • We respect the individual
    We respect people for who they are and for their knowledge, skills and experience as individuals and team members.
  • We seek the facts, provide insights, and demonstrate accountability
    By challenging assumptions and pursuing facts, we strengthen our reputation as trusted and objective business advisers. We hold ourselves accountable for our work.
  • We are open and honest in our communication
    We share information, insight and advice frequently and constructively and managing tough situations with courage and candor.
  • We love to have fun
    We believe that work should be fun. Not only do we enjoy the work we do, but we also strive to create an enjoyable and open environment as well.
  • We are committed to our communities
    We act as responsible corporate citizens by broadening our skills, experience and perspectives through work in our communities and protecting the environment.
  • We act with integrity
    We are constantly striving to uphold the highest professional standards, provide sound advice and rigorously maintain our independence.


We will work hard to ensure that our Vision is understood and shared by all our team members, and that we make every effort to build our culture & strengthen our core values.

Smarter Relations

Working collaboratively with clients and partners to offer superior service

Smarter Teams

Our team is the heart of our success

Smarter Vision

Creating a professional and compassionate community centered around Omni-channel commerce

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