The first step towards a successful OMS implementation is having a clear blueprint of the solution being deployed. OMS implementations typically involve a lot of moving parts and integration with other systems within the enterprise as well as partner systems. It is essential to have an enterprise architecture & high-level design that outlines the complete solution and is agreed upon by all parties involved in the implementation project.
The Solution Definition Workshop is a set of working sessions during which our team of experienced OMS architects will review the functional and non-functional requirements and recommend a release strategy and build a detailed implementation plan. The focus of the discussions will be to talk through the requirements in depth and map them to the features and capabilities of the selected OMS application. Our team will bring to these discussions their expert understanding of industry best practices and product capabilities.
Most OMS implementations involve intricate and unique business processes that are key differentiators for a business. Many implementations include complex integration requirements that encumber existing Enterprise systems. An Omni-channel platform typically interacts with eCommerce, Financials, WMS, Inventory planning, POS applications, and 3rd party systems. All these require configuration, extension, customization, and integration development in the selected OMS application.
Expicient’s implementation team will configure and customize the base OMS application to meet your specific requirements, using the Solution Definition Document as a blueprint. The team will also work closely with middleware and Enterprise application teams to design, map, and build out the integrations required by the solution.
It is commonplace that the technology architecture has gaps to be filled in order to successfully implement a new OMS. Often, projects demand significant changes to legacy enterprise systems that may be on old technology and not easily reconfigured. Complex order management implementations may require significant custom development on enterprise systems.
Expicient has strong capabilities in development of custom tailored applications to fill gaps in our clients’ internal IT architecture. Whether it is a user facing application, such as a custom built store fulfillment UI and call center customer service app, or a back end component with custom business functionality, our architects and developers can create a well-designed, enterprise grade custom application using the latest technology platforms available. The duration of this service will vary based on the complexity of the application.
A flexible and robust capability to integrate applications and services based on industry standards is necessary to facilitate omni-channel business operations. Bridging communication protocols between systems, messaging security, reliability, routing, and transformation are key technologies required to implement complex integration services between order capture and fulfillment systems for a seamless end-to-end order fulfillment cycle.
Our Integration consultants are specialists in developing detailed design and implementation of pattern based service development, data transformation, interfaces, messaging frameworks and the technology infrastructure needed to support it. Our consultants are experts in implementing event and file based one-way integration or Synchronous/Asynchronous two-way integration solutions, comprised of various technologies such as WESB, Message Broker, TIBCO, WebMethods, Sterling Integrator, etc.