In today’s world, it is imperative for all consumer businesses to shift their thinking from stand-alone direct and retail channels to a single, unified, omni-channel customer experience. The big question in the minds of most CXOs today, is not, if, why, or when to embark on the journey, but how to go about this transformation. A critical part of this transformation is the implementation of an enterprise-wide Order Management System (OMS). Expicient’s Advisory Services will help you figure out a path to deploying an OMS in a way that optimizes your business, technology, financial, operational and people goals.
Strategic planning for Order Management and related systems